No more waiting in line
CQ Queue eliminates the need for students to waste time in a waiting line by allowing them to manage their time however they choose: at home, at work or the gym. Students join a virtual queue using an on-site kiosk, and select their options using a touchscreen.
No more wasting time
Remove the queue
Your students will love the flexibility of requesting help without wasting time standing around in a crowded reception area. Students request a ticket via a touchscreen interface and instantly receive an SMS confirming their appointment with an indicative wait time.
Integrate with other systems
We know the importance of having fluid communication across academic operations. Easily connect your LMS, SMS or CRM to our technology using an API and share information across systems in real-time.
Staff monitoring made easy
Keeping track of staff and students is effortless with our attendance-monitoring technology. Staff and contractors use their swipe card to sign in and out of the building, with fully accessible reports available in real-time.
3 easy steps
Simply join a virtual queue from an onsite kiosk
Pick the service you need from a list of available options
Receive a personal wait time estimate. Updates alert you as you move to the front of the queue
CQ Queue benefits for higher education providers
Significantly improve staff productivity and operational efficiencies
Eliminate long lines and manage wait times, for students and staff alike
Gain invaluable insights with deep reports
Integration with CQ Connect and other SMSs
Enhance communication and student engagement
Minimise student issues
Streamline concierge services
Allow staff to easily interact with students using a web-connected device. Add students to a queue, view and share expected wait times, and summon students.
Kiosks allow students and visitors to add themselves to a queue without assistance, and to gather valuable information. Our kiosk is scalable to adapt to future requirements.
Easily configure accounts, manage queues across campuses and add, amend or remove staff accounts. Customise messages by department and transaction type.
Provide customers with seamless integration with other software solutions, 100% web-based and supported by all standard browsers.
Issue and cancel tickets via SMS, providing further notifications on queue placement and no-show reminders.
Monitor traffic and statistics such as type of enquiry and number of students served per counter.
Display tickets currently served while displaying campus announcements.
Observe queue and staff activity from any internet-enabled location. Enable queue and staff monitoring across your entire network of campuses.
Appointment scheduler integration
Combine two products in one using the same platform and touchscreen interface.